Privacy Policy

Effective Date: April 14, 2026

Welcome to TourQ. We respect your privacy and are committed to protecting any personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, and your rights when using our website and services.

1. Information We Collect

We collect only limited personal information that you voluntarily provide through booking or inquiry forms on our website, including:

  • First Name
  • Last Name
  • Email Address

We do not collect sensitive personal data, payment card details, or unnecessary personal information through our website.

2. How We Use Your Information

We use your information solely for legitimate business purposes, including:

  • Responding to your inquiries
  • Processing tour or rent-a-car requests
  • Communicating with you regarding your booking or request
  • Providing customer support
  • Improving our services and website experience

We do not sell, rent, or trade your personal information to third parties.

3. Legal Basis for Processing

Where applicable under data protection laws, we process your data based on:

  • Your consent when submitting forms
  • Our legitimate interest in responding to requests and operating our business
  • Performance of a contract or pre-contractual steps related to your booking request

4. Data Retention

We retain submitted information only as long as reasonably necessary to respond to your request, manage bookings, comply with legal obligations, or resolve disputes.

5. Sharing of Information

We may share your information only when necessary with:

  • Service providers assisting in delivering booked services
  • Legal authorities when required by law
  • Technical providers hosting or maintaining the website

All such sharing is limited to what is necessary.

6. Cookies and Analytics

Our website may use essential cookies or basic analytics tools to improve website functionality and performance. Cookies do not collect sensitive personal data.

You may control cookies through your browser settings.

7. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, misuse, alteration, or disclosure.

However, no online system can guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to certain processing
  • Withdraw consent where applicable

To exercise your rights, contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

10. Contact Us

If you have questions regarding this Privacy Policy or your personal data, please contact us through the contact details provided on our website.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.